In our current business environment, change is relentless. While this can be challenging, it also presents opportunities. By effectively managing change, organizations improve their performance and achieve their goals. The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should be able to apply the change management approaches and techniques learned to a real change initiative.
This course will earn you 14 PDUs | 14 CDUs
Course Objective
Apply key principles to define what needs to be learned by those involved in a change initiative
Learn how to provide effective and developmental feedback to support others through change
Demonstrate how to recognize and deal with different sources of conflict during change
Consider effective ways to facilitate groups to enable collaboration and co-design of change.
Understand ways to sustain change to help embed the change in an organization
Prepare for the Practitioner exam
Course Outline
Welcome & Exam Overview
Introductions
Exam structure
Types of exam questions
Developing a Professional Change Practice
Building momentum & sustaining change
Competence & learning for change
Coaching to support change
Handling conflict in change
Facilitation for co-design
High-Level Review of CM Foundation Concepts
Organizational Context and Approach with Practice Exam
People and Change Review with Practice Exam
Change Leadership and Teams Review with Practice Exam
Stakeholder Engagement and Communication Review with Practice Exam
The Work of the Change Manager Review with Practice Exam