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CompTIA A+ Certification (Exams 220-1201 and 220-1202)

  • Course Duration
  • 5 Days

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Course Information

  • Category
  • Duration
  • Networking & Wireless
  • 5 Days
  • Price
  • $2,495.00
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Course Description

CompTIA A+ Certification Prep (Exam 220-1201 & 220-1202) course equips participants with essential skills to install, configure, and maintain computer systems, mobile devices, and software. It covers troubleshooting, cybersecurity, and customer support, along with an understanding of cloud technologies, virtualization, and multi-OS environments in corporate settings.

Course Objective

This training prepares you to support and troubleshoot modern devices, systems, and networks in real-world environments. You’ll gain the skills employers demand for frontline IT support roles. After completing the training, you’ll be ready to pass the two exams required for the CompTIA A+ credential.

By the end of this course, you will be able to:

  • Install, configure, and maintain computers, mobile devices, and software
  • Troubleshoot and resolve common hardware, OS, and network issues
  • Apply basic cybersecurity measures and understand threat vectors
  • Support Windows, Linux, macOS, and cloud-based operating systems
  • Use remote tools to diagnose and fix hybrid workforce issues
  • Understand scripting, cloud computing, and virtualization concepts

Course Outline

1. What Does an IT Specialist Do

  • The Hero of Problem Solving
  • The Troubleshooting Methodology
  • Additional Resources
  • Module Quiz

2. Installing Motherboards and Connectors

  • Cables and Connectors
  • Motherboards
  • Legacy Cables
  • Additional Resources
  • Module Quiz

3. Installing System Devices

  • Power Supplies and Cooling
  • Storage Devices
  • System Memory
  • CPUs
  • Challenge Lab: Troubleshoot Memory
  • Additional Resources
  • Module Quiz

4. Troubleshooting PC Hardware

  • BIOS and UEFI
  • Power and Disk Issues
  • System and Display Issues
  • Lab: Troubleshoot GPU
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

5. Comparing Local Networking Hardware

  • Network Types
  • Networking Hardware
  • Lab: Connect Patch Panel Cables
  • Network Cable Types
  • Wireless Networking Types
  • Additional Resources
  • Module Quiz

6. Configuring Network Addressing and Internet Connections

  • Internet Connection Types
  • TCP/IP Concepts
  • Network Communications
  • Network Configuration Concepts
  • Challenge Lab: Install a SOHO Network
  • Additional Resources
  • Module Quiz

7. Supporting Network Services

  • Networked Host Services
  • Internet and Embedded Appliances
  • Troubleshoot Networks
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

8. Summarizing Virtualization and Cloud Concepts

  • Client-Side Virtualization
  • Cloud Concepts
  • Additional Resources
  • Module Quiz

9. Supporting Mobile Devices

  • Mobile Devices and Peripherals
  • Mobile Apps and Data
  • Laptop Hardware
  • Troubleshoot Mobile Devices
  • Challenge Lab: Mobile Hardware Support
  • Additional Resources
  • Module Quiz

10. Supporting Print Devices

  • Printers and Multifunction Devices
  • Print Device Maintenance
  • Troubleshoot Print Devices
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

11. Managing Support Procedures

  • Documentation
  • Professional Communication
  • Types of Operating Systems
  • Additional Resources
  • Module Quiz

12. Configuring Windows

  • Windows User Settings
  • Windows System Settings
  • Install and Configure Applications
  • Cloud-Based Applications
  • Additional Resources
  • Module Quiz

13. Managing Windows

  • Use Management Consoles
  • Command-Line Tools
  • Windows Networking
  • Additional Resources
  • Module Quiz

14. Supporting Windows

  • Troubleshoot Windows Networking
  • Remote Access Technologies
  • Performance and Troubleshooting Tools
  • Troubleshoot Windows OS Problems
  • Additional Resources
  • Module Quiz

15. Securing Windows

  • Logical Security Concepts
  • Windows Security Settings
  • Windows Shares
  • Additional Resources
  • Module Quiz

16. Installing Operating Systems

  • Windows Editions
  • OS Installations and Upgrades
  • Additional Resources
  • Module Quiz

17. Supporting Other OS

  • Linux Features
  • Package and Network Management
  • macOS Features
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

18. Configuring SOHO Network Security

  • Attacks, Threats, and Vulnerabilities
  • Wireless Security Protocols
  • SOHO Router Security
  • Additional Security Measures
  • Additional Resources
  • Module Quiz

19. Managing Security Settings

  • Account Security
  • Workstation Security
  • Browser Security
  • Troubleshoot Workstation Security
  • Additional Resources
  • Module Quiz

20. Supporting Mobile Software

  • Mobile OS Security
  • Troubleshoot Mobile OS and App Software
  • Troubleshoot Mobile OS and App Security
  • Additional Resources
  • Module Quiz
  • Checkpoint Review

21. Using Data Security

  • Data Backup and Recovery
  • Data Handling Best Practices
  • Artificial Intelligence
  • Additional Resources
  • Module Quiz

22. Implementing Operational Procedures

  • Change and Inventory Management
  • Common Safety and Environmental Procedures
  • Scripting Basics
  • Additional Resources
  • Module Quiz
  • Checkpoint Review