Critical Facilitation Skills for Leaders

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Course Information

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Course Description

An effective leader harnesses the diverse strengths of the team to maximize performance. Successfully mastering critical facilitation skills and applying them deftly can drive these results.

You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and exceed expectations.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

Course Objective

Employ techniques to encourage participation and reach consensus
Utilize facilitative questioning techniques
Recognize indicators to facilitate each state of the team process
Deal constructively with disruptions and typical problem behaviors
Understand how to implement interventions appropriately
Plan and run a focused discussion, meeting, or event

Course Outline

The Importance of Facilitation

What is facilitation?
Effective facilitation versus ineffective facilitation
Harnessing the power of the group
How does facilitation differ from leading

Facilitating Process and Content

Differentiating process from content
Elements of process
Elements of content

Setting the Stage for Facilitation

Laying the groundwork
Planning for a facilitated meeting
Knowing the expectations

Facilitating Team Development

Encouraging participation
Stages in the team life cycle
Situational leadership and facilitation
Understanding communication styles for facilitation efficiency

Building Consensus and Reaching Decisions

Gathering and presenting data
Synthesizing and summarizing data
Identifying options
Narrowing the focus

Working through Disruptions, Dysfunction, and Interventions

Handling difficult behavior and people
Addressing dysfunction
Getting back on track
Selecting a method of intervention