1 – Getting Started

• Workshop Objectives
• Pre-Assignment Review

2 – A Psychological Approach

• Herzberg’s Theory of Motivation
• Maslow’s Hierarchy of Needs
• The Two Models and Motivation
• Case Study
• Module Two: Review Questions

3 – Object-Oriented Theory

• The Carrot
• The Whip
• The Plant
• Case Study
• Module Three: Review Questions

4 – Using Reinforcement Theory

• A History of Reinforcement Theory
• Behavior Modification in Four Steps
• Appropriate Uses in the Workplace
• Case Study
• Module Four: Review Questions

5 – Using Expectancy Theory

• A History of Expectancy Theory
• Understanding the Three Factors
• Using the Three Factors to Motivate in the Workplace
• Case Study
• Module Five: Review Questions

6 – Personality’s Role in Motivation

• Identifying Your Personality Type
• Identifying Others’ Personality Type
• Motivators by Personality Type
• Case Study
• Module Six: Review Questions

7 – Setting Goals

• Goals and Motivation
• Setting SMART Goal
• Evaluating and Adapting
• Case Study
• Module Seven: Review Questions

8 – A Personal Toolbox

• Building Your Own Motivational Plan
• Encouraging Growth and Development
• Getting Others to See the Glass Half-Full
• Case Study
• Module Eight: Review Questions

9 – Motivation on the Job

• The Key Factors
• Creating a Motivational Organization
• Creating a Motivational Job
• Case Study
• Module Nine: Review Questions

10 – Addressing Specific Morale Issues

• Dealing with Individual Morale Problems
• Addressing Team Morale
• What to Do When the Whole Company is De-Motivated
• Case Study
• Module Ten: Review Questions

11 – Keeping Yourself Motivated

• Identifying Personal Motivators
• Maximizing Your Motivators
• Evaluating and Adapting
• Case Study
• Module Eleven: Review Questions

12 – Wrapping Up

• Words from the Wise