Learn the knowledge and skills to drive enablement of Microsoft 365 Copilot across your organization. Explore effective strategies, including the Microsoft 365 Copilot user enablement framework to help you create and implement a robust adoption plan.
Course Outline
1 – Introduction to Microsoft 365 Copilot
What is Microsoft 365 Copilot?
Explore how Microsoft 365 Copilot works
Explore the core components of Microsoft 365 Copilot
Examine how Microsoft is committed to responsible AI
2 – Explore the possibilities with Microsoft 365 Copilot
Compose and summarize documents with Microsoft 365 Copilot in Word
Summarize and draft emails with Microsoft 365 Copilot in Outlook
Design captivating presentations with Microsoft 365 Copilot in PowerPoint
Analyze and transform data with Microsoft 365 Copilot in Excel
Elevate productivity with Microsoft 365 Copilot in Teams
Empower your workflow with Microsoft 365 Business Chat
3 – Optimize and extend Microsoft 365 Copilot
Examine the art and science of working with AI
Review best practices for using Microsoft 365 Copilot
Examine how to build an effective prompt
Review prompting best practices
Extend Microsoft 365 Copilot
4 – Explore user enablement strategies for adopting Microsoft 365 Copilot
Describe the importance of user enablement
Describe the journey to becoming an AI-powered organization
Describe the people first strategy
Describe the Microsoft 365 Copilot user enablement framework
Discover how a global organization empowered its employees by adopting Microsoft 365 Copilot
5 – Envision a successful adoption of Microsoft 365 Copilot
Assemble your team
Secure sponsors and stakeholders
Create an AI council
Define a strategy
Identify and prioritize scenarios
Define success criteria, KPIs and success measurement plan
Assess your organization’s readiness
6 – Onboard and empower your employees to use Microsoft 365 Copilot efficiently
Establish a Microsoft 365 Copilot Center of Excellence
Build your Champions and Early Adopters programs
Build your engagement strategy
Build your training strategy
7 – Drive value and maximize the impact of Microsoft 365 Copilot within your organization
Collect and analyze feedback
Review success measures and user survey results
Measure and report Microsoft 365 Copilot usage
Conduct health service reviews
8 – Extend and optimize Microsoft 365 Copilot in your organization
Describe how to enhance Microsoft 365 Copilot
Design scenarios using the Modern Collaboration Architecture framework
Deliver business process transformation with Copilot Studio