The modern business climate is more diverse than ever. Team members are bringing new experiences, expertise, and viewpoints to the workforce; and constant change is the new normal. An astute leader can take advantage of these skills and perspectives while maximizing productivity and fostering employee buy-in.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14 PDUs | 14 CDUs
Course Objective
Learn to lead in a world of diversity
Engage and empower our multi-generational workforce
Leverage culture as the new strategic differentiator
Develop your path to leadership success
Course Outline
A Complex World of Diversity
Working in Fluid Dynamic Environments
Understanding the New Transient Workforce
Addressing the Need for a New Type of Leadership
Leading with Authenticity
Developing Required Skills and Competencies
Decentralizing Power
Making Difference Your Strategic Advantage
Engaging in the 21st Century
Measuring Engagement and Taking Advantage of High Engagement
Overcoming Challenges to Employee Engagement
Embracing Difference and Bridging Boundaries
Developing Cultural Intelligence and Responding Effectively to Cultural Differences
Applying SCARF to Direct Behavior
Leveraging Change as the New Normal
Understanding and Applying Emotional Intelligence
Motivating Others
Key Areas of Interest – Behavioral and Cognitive, Psychodynamic and Humanistic, and Personality Types
Developing Your Leadership Psychological Toolkit
Identifying Drivers – Desires and Expectations
The Impact of an Environment of Trust
Meeting the Needs of the Social Brain
Promoting Involvement
Creating Leaders for the Future
Facing the Challenges of a Modern Leader
Avoiding Cultural Pitfalls
Creating a Common Culture for All
Leading Fluid Teams
Seeking Diverse Perspectives
Soliciting Feedback
Utilizing Various Leadership Styles – Storytelling, Adaptive, and Connective
Building a Sustainable Vision, Developing a Path, and Creating a Passion for Excellence