1 – Get started with Microsoft Copilot Studio

• Get started working with environments
• Create agents and work with the Microsoft Copilot Studio interface
• Create agents in Microsoft Copilot Studio
• Create topics
• Enhancing productivity with Generative AI
• Test your agents
• Publish agents and analyze performance

2 – Manage topics in Microsoft Copilot Studio

• Work with agent topics
• Bot Framework Skills
• Branch a topic
• Create topics for existing support content
• Work with system fallback topics
• Manage topics

3 – Work with entities and variables in Microsoft Copilot Studio

• Work with entities
• Custom entities
• Use entities in conversations
• Work with variables
• Reuse variables across topics

4 – Enhance Microsoft Copilot Studio agents

• Use Power Automate to add actions
• Agent actions
• Transfer conversations to agents by using Omnichannel for Customer Service
• Create topics for existing support content
• Trigger types
• Analyze agent performance

5 – Create an agent with Microsoft Copilot Studio and Dataverse for Teams

• Create your first agent
• Create and modify topics
• Add inputs, variables, and conditions
• Call an action to pull in Dataverse for Teams data
• Publish and share your new agent