Strategic Negotiation Skills
- Course Duration
- 1 Days
Course Information
Need Group Training
Course Description
Negotiation isn’t just for boardrooms — it’s an everyday skill that can transform how you communicate, influence, and create value. Whether you’re negotiating with clients, colleagues, or vendors, success depends on your ability to prepare effectively, build trust, and reach win-win outcomes.
In this dynamic, one-day program, you’ll gain the confidence and tools to navigate any negotiation with clarity and purpose. Through interactive discussions, real-world scenarios, and hands-on practice, you’ll learn how to approach negotiations strategically—from preparation to closing the deal.
Course Objective
- Identify key negotiation concepts, types, and core strategies.
- Develop essential power skills and a mindset for confident, ethical negotiation.
- Apply a structured approach to preparing for negotiation, including defining goals and priorities.
- Determine and use your BATNA, WATNA, and ZOPA to strengthen your position.
- Craft and deliver effective opening statements that build trust and set the tone.
- Generate creative options and apply tactics to reach mutually beneficial agreements.
- Recognize and respond to common negotiation challenges with practical techniques.
Course Outline
1. Negotiation – Key Concepts
- Negotiation defined
- Negotiation types
- Critical elements in negotiation
- Negotiation Process
2. Negotiation Power Skills
- Positive mindset
- EQ
- Build rapport and trust
- Remain adaptable
- The principle of reciprocity
- Communicate with purpose
- Understand power dynamics
- Manage stress
3. Prepare for Negotiation
- Determine if negotiation is your best path
- Determine negotiation goals and outcomes
- Collect relevant information
- Determine your priorities
- Identify your interests under your position
- Identify your BATNA, WATNA and ZOPA
- Prepare your opening statements
- Setting the stage for success
4. Open the Negotiation
- Establish a positive tone
- Exchange information – identify interests
- Positive dialog
5. Bargain
- Bargaining goal
- Top tips
- Generate options for mutual gain
- Getting to agreement
6. Close the Negotiation
- Strategies for closing the negotiation
- Finalize negotiation
- Top 10 negotiation tips
7. Overcome Negotiation Challenges
- Negotiation challenges
- Power grab moves
- Counter moves