1 – GETTING STARTED

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

2 – DEFINING SUCCESS

• What is a Team?
• An Overview of Tuckman and Jensen’s Four-Phase Model

3 – TYPES OF TEAMS

• The Traditional Team
• Self-Directed Teams
• E-Teams

4 – THE FIRST STAGE OF TEAM DEVELOPMENT-FORMING

• Hallmarks of This Stage
• What To Do As A Leader
• What To Do As A Follower

5 – THE SECOND STAGE OF TEAM DEVELOPMENT-STORMING

• The Hallmarks of This Stage
• What To Do As A Leader
• What To Do As A Follower

6 – THE THIRD STAGE OF TEAM DEVELOPMENT-NORMING

• The Hallmarks of This Stage
• What To Do As A Leader
• What To Do As A Follower

7 – THE FOURTH STAGE OF TEAM DEVELOPMENT-PERFORMING

• Hallmarks of This Stage
• What To Do As A Leader
• What To Do As A Follower

8 – TEAM BUILDING ACTIVITIES

• The Benefits and Disadvantages
• Team-Building Activities That Won’t Make People Cringe
• Choosing a Location for Team-Building

9 – MAKING THE MOST OF TEAM MEETINGS

• Setting the Time and Place
• Trying the 50-Minute Meeting
• Using Celebrations of All Sizes

10 – SOLVING PROBLEMS AS A TEAM

• The Six Thinking Hats
• Encouraging Brainstorming
• Building Consensus

11 – ENCOURAGING TEAMWORK

• Some Things to Do
• Some Things to Avoid
• Some Things to Consider

12 – WRAPPING UP

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans