How much does poor software quality really cost? According to the Consortium for IT Software Quality, software defects cost the U.S. economy an estimated $2.84 trillion annually—largely due to issues that could have been caught with structured testing. The Software Testing Course provides testers, QA professionals, software developers, and analysts with the tools to plan, execute, and improve software testing across the lifecycle. You’ll learn core testing concepts, techniques for both manual and automated testing, and strategies for testing in various software development frameworks. This testing course is ideal for anyone new to QA or those expanding their role into software testing. Through real-world examples and hands-on practice, you’ll build confidence in test planning, defect tracking, and requirement validation using industry-standard tools and methodologies.

Use cases provide a structured, industry-standard way of eliciting and documenting visibly observable functional requirements from the point of view of the business. The process enhances communication between business analysts and stakeholders and helps stakeholders articulate their needs in a way other elicitation techniques cannot. It also lays the foundation for user interface design and test case development. This course provides the right blend of knowledge and skills for people to understand and model business use cases effectively. This course has been approved for 14 PDUs | 14 CDUs

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach. This course has been approved for 7 PDUs | 7 CDUs

Defining the wrong problem—or solving it with incomplete requirements—is one of the fastest ways to derail a project. According to PMI’s Pulse of the Profession® 2023, 66% of organizations cite poor requirements management as the top cause of project failure. Business analysts who can bridge the gap between stakeholder intent and project execution help avoid costly misalignment. The Foundations of Business Analysis course teaches the core competencies every analyst needs to support project success. Participants learn how to identify the real business need, engage stakeholders, and manage requirements from concept through evaluation. These skills improve alignment between business goals and project outcomes—ensuring solutions deliver measurable value. This IIBA-endorsed course is approved for 14 PDUs and 14 CDUs.

70% of projects fail to deliver expected benefits due to poorly defined business cases. Building Better Business Cases provides you with a practical, repeatable process to identify business needs, analyze problems, and create compelling recommendations that drive real business results. This course is your guide to making smarter investment decisions, before, during, and after your projects, ensuring every initiative is grounded in value. In just one day, you’ll master a step-by-step framework that helps you clearly define business needs, diagnose root causes, and present recommendations with confidence. Gain 7 PDUs (PMI) or 7 CDUs (IIBA) while building the skills to make your business case stand out.

The crux of effective requirement elicitation in any project is understanding and delivering what stakeholders truly need—even when those needs differ from what they initially state. Strong elicitation skills help business analysts and project professionals distinguish between real and stated needs. In organizations where elicitation is approached with skill and structure, stakeholders benefit from shared expectations and clearer communication, while teams experience more collaborative, efficient, and productive project environments. This requirement elicitation course builds core competencies in elicitation techniques, helping participants gather, analyze, and document requirements accurately and efficiently. Whether you’re new to business analysis or a seasoned business analyst, this course equips you to elicit requirements with confidence and precision across any domain or project management context. Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.

Agile business analysis plays a critical role in delivering customer value in today’s fast-paced, ever-changing environment. According to the Project Management Institute (PMI), organizations that embrace Agile approaches are 28% more successful than those that don’t. This interactive, hands-on two-day course gives business analysts and Agile team members the skills to contribute meaningfully to iterative product development. You’ll learn how to adopt an Agile mindset, collaborate effectively across teams, and prioritize what matters most to stakeholders. The course explores how Agile techniques can streamline business processes and improve responsiveness to change. Through real-world exercises and collaborative scenarios, you’ll practice writing user stories, mapping value, refining product backlogs, and supporting Agile planning. By the end of the course, you’ll be equipped to drive better business outcomes through continuous delivery and informed decision-making.

Did you know the demand for business analysts is projected to grow 10% by 2032, faster than the average for all occupations (U.S. Bureau of Labor Statistics)? This rising demand means more professionals are pursuing credentials like the ECBA™ to validate their skills. Yet, without proper exam preparation, many find the process overwhelming and struggle to demonstrate credibility. The Entry Certificate in Business Analysis (ECBA®) Certification Exam Prep course solves this challenge by providing the knowledge, practice, and confidence you need to succeed. Over three days, you’ll learn key concepts from the BABOK® Guide, practice with exam questions, and engage in interactive exercises that reinforce real-world application. This course also satisfies the 21 hours of professional development training required to sit for the ECBA exam. This training reflects the latest IIBA updates (as of July 21, 2025), including revised exam content, updated practice questions, and a refreshed course outline aligned with the new version.

This comprehensive workshop will prepare you for the PMI Professional in Business Analysis (PMI-PBA®) exam and help you make the most of the limited study time you have. Designed, created, and taught by PMI-PBA-certified professionals, this course provides key insights into the exam and the critical areas to study. The course material is consistent with the current exam as outlined in the PMI-PBA® Examination Content Outline and includes over 800 practice PMI-PBA® exam questions written by experienced, exam-writing experts so you know what to expect come test time. This course has been approved for 35 PDUs and 35 CDUs.

Are you ready to move beyond routine analysis and prove your expertise on the industry’s most recognized business analysis exam? The Certified Business Analysis Practitioner (CBAP®) Certification Exam Prep course is designed for experienced professionals who want targeted, high-impact preparation for the CBAP exam. Built and led by CBAP-certified experts, this immersive workshop helps you focus on critical BABOK® Guide knowledge areas, develop advanced techniques, and build real exam confidence—without wasting time on unnecessary material. This program delivers everything required to satisfy IIBA’s 35-hour professional development prerequisite while maximizing your efficiency and readiness.